Privacy Policy

1. Introduction

MIGA (“we,” “us,” or “our”) operates the website miga-atl.com (the “Site”) and provides artisan baked goods and related products to customers in the state of Georgia. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, place an order, subscribe to our services, or otherwise interact with us.

By using our Site or purchasing our products, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Site.

2. Information We Collect

2.1 Information You Provide Directly

When you place an order, create an account, subscribe to a product tier, or contact us, we may collect:

• Contact information: Name, email address, phone number, and delivery address
• Order information: Products selected, order history, delivery preferences, and special instructions
• Payment information: Payment details are processed securely through Stripe, our third-party payment processor. We do not store your full credit card number, CVV, or other sensitive payment credentials on our servers.
• Communication records: Messages you send us via text, email, or through the Site

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device and browser information: IP address, browser type and version, operating system, and device identifiers
• Usage data: Pages visited, time spent on pages, links clicked, and referring URLs
• Cookies and similar technologies: See Section 6 below

2.3 Information from Third-Party Services

We use the following third-party services, which may collect or process your information on our behalf:

• Stripe — Payment processing
• Supabase — Database and authentication services
• Twilio — SMS notifications and order updates
• Cloudflare — Website hosting and security

Each of these services operates under its own privacy policy.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and subscriptions
• Send order confirmations, delivery notifications, and updates via SMS or email
• Manage your account and preferences
• Communicate with you about products, promotions, and updates (with your consent)
• Improve our Site, products, and customer experience
• Comply with legal obligations, including Georgia cottage food regulations
• Prevent fraud and ensure the security of our Site

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information in the following circumstances:

• Service providers: We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), messaging (Twilio), hosting (Cloudflare), and database management. These providers are contractually obligated to protect your information and may only use it to provide services to us.
• Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business transfers: If MIGA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With your consent: We may share information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Order and transaction records: Retained for a minimum of three (3) years for tax and business record-keeping purposes
• Account information: Retained for as long as your account is active or as needed to provide services
• Communication records: Retained for up to two (2) years

You may request deletion of your personal information at any time by contacting us (see Section 10).

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your experience. These include:

• Essential cookies: Required for the Site to function properly (e.g., maintaining your session and cart)
• Analytics cookies: Help us understand how visitors use our Site so we can improve it

You can control cookie settings through your browser preferences. Disabling essential cookies may affect Site functionality.

We do not use cookies for third-party advertising or cross-site tracking.

7. SMS and Text Message Communications

By providing your phone number and opting in to text message notifications, you consent to receiving SMS messages from MIGA related to your orders, deliveries, and account. These messages are sent through Twilio.

• Message frequency varies based on your order activity
• Message and data rates may apply
• You may opt out at any time by replying STOP to any message or by contacting us directly
• For help, reply HELP or contact us at (470) 684-2234

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (HTTPS), secure authentication, and access controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

10. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-out of communications: Unsubscribe from marketing emails or SMS messages at any time

To exercise any of these rights, contact us at:

• Email: hello@miga-atl.com
• Phone: (470) 684-2234

We will respond to your request within thirty (30) days.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Georgia-Specific Disclosures

MIGA operates as a cottage food business registered with the Georgia Department of Agriculture under GDA Identification Number 6278354, in compliance with Georgia HB 398. Our products are produced in a residential kitchen that is exempt from state inspection. This status does not affect how we handle your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. If changes are material, we will notify you by posting a prominent notice on our Site or by sending you a direct communication.

Your continued use of our Site after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MIGA
Email: hello@miga-atl.com
Phone: (470) 684-2234
Website: miga-atl.com

This Privacy Policy is provided for informational purposes. For legal questions specific to your situation, consult a licensed attorney.